A web app for legal pros that helps clients stay compliant
When a company wants to hire someone on an H1-B visa, they're legally required to do the following things:
This app doesn't help with submitting the LCA's themselves. Instead, it handles LCA notices: simple bulletins via email or print that essentially say "Hi everyone, just letting you know we've submitted an LCA."
Our stakeholder already had an app for this, but they hated it. So, they asked us to redesign it.
Thus, LaborSnap was born.
First, let's talk about the functional goals. These were rather straightforward CRUD operations required with any database application.
With these came design goals.
And with these broad goals in mind, we set out to start researching.
We had the benefit of interviewing internal staff to get their feedback about the current tool. About 5-10 people, to start.
These conversational interviews revealed a few constant pain points.
This would be frustrating in any case, but here, it's especially damaging. You see, compliance requires notices remain published for 10 consecutive days. If a notice is removed for any amount of time at all, that 10-day countdown restarts. In other words, correcting a typo will delay the company's hiring cycle by 10 days at minimum. Every time.
If you imagine a job-board-like app, what kind of UX do you imagine? You probably imagine clicking a "new notice" button that opens a form where you type in the job title, the description, the compensation range, and so on. Right?
To create a new notice in the old app, you had to follow these steps:
Viewing a notice you've already uploaded an was equally convoluted process:
This feedback came from higher-ups on the legal aid team. They needed to be able to limit which notices each of their team members could access, both for security and safety reasons (users keep accidentally deleting things).
Apps this niche never have direct competitors, but it's structurally similar enough to a job board that we could look at LinkedIn and Indeed for inspiration.
The color system for ProjectL is identical to that used for VizBridge, as they're both branded for Morgan Lewis. For more details, please see the color section under VizBridge.
That being said, the way we used the color system is quite different.
Like VizBridge, this app uses GoldenType.
To get a feel for the application, take a look at the following slide deck. These are from the first version of the application.
