We collect a variety of types of information in order to provide both the Site and Services. Such information includes information that you voluntarily provide, information collected automatically through your use of the Site and Services, and Information received from third parties. This information includes both personally identifiable information and non-personally identifiable information. This section provide more background into the collection practices of the Site and Services, as well as the broad categories of information that you can expect to be collected from the Site and Services.
With respect to the public portions of the Site accessible without any account, our collection practice is limited. We collect information that relates to your computer and usage of our Site. Additionally, you may provide information to us voluntarily when you fill in any forms on the Site or otherwise contact us.
Through our Site, you may also access our Services which will require the creation of an account. When you create an account you will need to provide information including your name and contact information, as well as user credential information including username and passwords. We will collect additional information as necessary for us to provide the applicable Services to you. This will include information collected automatically related to your use of the Services, as well as information pulled from other sources that we will use to display relevant information to you through your personalized dashboard.
Importantly, our Services require us to use information provided from third parties that may contain aggregated or other demographic information provided from third parties like Google and Facebook. Such information will not directly identify any individual nor will Chainlift use such information provided to directly identify any individual. Such information is used to provide our Services to our customers, including placing advertisements for our customers, analyzing trends, assessing performance of any potential or placed advertisement, and other reporting functions related to the Services.
This section provides more information about what categories of information may be collected from our Site or Services depending on your use.
We collect the following categories of information that you voluntarily provide to us through the use of our Site and Services:
You may always elect not to submit voluntary information, however, as a result, you may not be able to access certain features and functionality of the Site or Services.
In addition, we may automatically collect information when you use the Site, including collection of the following information:
We also collect information from other third party sources, including:
Additionally, we use Stripe as a payment processor. In connection with any transaction, you may be required to provide personal information to Stripe including credit or debit card information, card expiration, CVV2 Codes, billing address, and data related to the transaction. Chainlift does not receive or store any credit card information, however, we may receive certain information related to the transaction, including transaction date and status of the transaction. For more information about Stripe, please see the Section entitled “Payment Processing” below.
USE OF COLLECTED INFORMATION
We may use the information we collect for any of the following purposes:
Notwithstanding the above, we may use information that does not identify you (including information that has been aggregated or de-identified) for any purpose except as prohibited by applicable law.
SHARING OF INFORMATION
We share information with entities that process information on our behalf for our business purposes. Service providers assist us with services such as payment processing, data analytics, marketing and advertising, website hosting, technical support, and other functionalities that may be offered through the Site or Services.
For Example, we use Stripe as our payment processor. Additionally, depending on the Services, we may integrate with third party marketing platforms, and in the course of providing the applicable Services, may share and receive personal information as necessary for the applicable Services with respect to such marketing platforms.
Other functionality of the Site and certain Services may be provided by third party service providers. For example, Webflow CMS hosts Chainlift database and may require certain information related to the end user, including login information, contact form data, and cookies, in order for the Services to function.
We may permit third party service providers to use information that does not identify you (including information that has been aggregated or de-identified) for any purpose except as prohibited by applicable law.
We also may share information that we collect from users as needed to enforce our rights, protect our property or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will disclose personal information as we deem necessary to respond to a subpoena, regulation, binding order of a data protection agency, legal process, governmental request or other legal or regulatory process. We may also share personal information as required to pursue available remedies or limit damages we may sustain.
We may transfer information, including your personal information, in connection with a change of ownership or control by or of us or any affiliated entity (in each case whether in whole or in part).
We share information at your request or direction, such as when you choose to share information with a social network about your activities on the Service.
COOKIES AND INFORMATION COLLECTION TOOLS
Duration of Cookies. We may use “session cookies” or “persistent cookies.” Session cookies are temporary and expire once you close your browser or once your session ends. Persistent cookies remain on your device for much longer or until you or your browser erase them. Persistent cookies have varying durations that are dependent on their expiration date.
For more information about cookies and your rights and choices, please see the tracking technologies choices discussion in the section entitled “Your Rights and Choices” below.
SOCIAL MEDIA AND TECHNOLOGY INTEGRATIONS
We offer parts of our Services through websites, platforms, and services operated or controlled by separate entities. In addition, we integrate technologies operated or controlled by separate entities into parts of our Services. Some examples include:
ANALYTICS AND ADVERTISING
We use analytics services, such as Google Analytics, to help us understand how users access and use the Service. In addition, we work with agencies, advertisers, ad networks, and other technology services to place ads about our products and services on other websites and services. For example, we place ads through Google and Facebook that you may view on their platforms as well as on other websites and services.
As part of this process, we may incorporate tracking technologies into our own Services (including our website and emails) as well as into our ads displayed on other websites and services. Some of these tracking technologies may track your activities across time and services for purposes of associating the different devices you use, and delivering relevant ads and/or other content to you (“Interest-based Advertising”).
We also use audience matching services to reach people (or people similar to people) to assist our clients in reaching the interested public (“Matched Ads”). This is done by us uploading a customer list to a technology service or incorporating a pixel from a technology service into our own Service, and the technology service matching common factors between our data and their data. For instance, we incorporate the Facebook pixel on our Service and may share your email address with Facebook as part of our use of Facebook Custom Audiences.
For further information on the types of tracking technologies we use on the Service and your rights and choices regarding analytics, Interest-based Advertising, and Matched Ads, please see the “Information Collected Automatically” and “Your Rights and Choices” sections.
YOUR RIGHTS AND CHOICES
You may access, update, or remove certain information that you have provided to us through your account by visiting your account settings or sending an email to the email address set out in the “Contact Us” section below. We may require additional information from you to allow us to confirm your identity. Please note that we will retain and use information about you as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Please be aware that remove tracking technologies some parts of the Services may not function correctly.
Google Analytics. With respect to Google Analytics, more information may be found with respect to how it collects and processes data at Google’s "How Google uses data when you use our partners' sites or apps" page (located at www.google.com/policies/privacy/partners/). Additionally, Google provides tools to allow you to opt out of the use of certain information collected by Google Analytics at https://tools.google.com/dlpage/gaoptout and by Google Analytics for Display Advertising or the Google Display Network at https://www.google.com/settings/ads/onweb/.
Other Third Parties. Other companies we work with to provide you with targeted ads may be required to give you the choice to opt out of receiving targeted ads. Many of these companies are participants of the Digital Advertising Alliance (“DAA”) and/or the Network Advertising Initiative (“NAI”). To learn more about the targeted ads provided by these companies, and how to opt out of receiving certain targeted ads from them, please visit: (i) for website targeted ads from DAA participants, https://www.aboutads.info/choices; (ii) for app targeted ads from DAA participants, https://www.aboutads.info/appchoices; and (iii) for targeted ads from NAI participants, https://www.networkadvertising.org/choices/. Opting out only means that the selected participants should no longer deliver certain targeted ads to you, but does not mean you will no longer receive any targeted content and/or ads (e.g., in connection with the participants’ other customers or from other technology services).
Please note that if you opt out using any of these methods, the opt out will only apply to the specific browser or device from which you opt out. We are not responsible for the effectiveness of, or compliance with, any opt out options or programs, or the accuracy of any other entities’ statements regarding their opt out options or programs.
You can opt-out of receiving promotional emails from us at any time by following the instructions as provided in emails, or emailing us at the email address set out in the “Contact Us” section below with the word UNSUBSCRIBE in the subject field of the email. Please note that you cannot opt-out of non-promotional emails, such as those about your account, transactions, servicing, or our ongoing business relations.
Please note that your opt out is limited to the email address used and will not affect subsequent subscriptions.
We use the service provider, Stripe, Inc. (“Stripe”) process payments related to the Services. In the course of processing payments, Stripe will collect and process personal data that may identify you individually, including payment data (example, credit and debit cards, the cardholder’s account number, card expiration date, and card verification codes). All information collected through the use of Stripe’s services are subject to Stripe’s privacy notice found at https://stripe.com/privacy.
Chainlift MAKES NO REPRESENTATION OF ANY KIND WITH RESPECT TO STRIPE’S SERVICES, THE COMPLETENESS OR ACCURACY OF ANY HYPERLINKS FOUND ON THE STRIPE WEBSITE, OR ANY APPLICATIONS STRIPE MAKES AVAILABLE TO YOU.
SECURITY USED & RETENTION OF PERSONAL INFORMATION
Chainlift uses reasonable security measures designed to prevent unauthorized intrusion to the Site and the alteration, acquisition or misuse of personal information, however, we will not be responsible for loss, corruption or unauthorized acquisition or misuse of personal information that you provide through the Site that is stored by us, or for any damages resulting from such loss, corruption or unauthorized acquisition or misuse. It is your responsibility to protect the security of your login information. We will retain your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws or regulation.
YOUR CALIFORNIA PRIVACY RIGHTS
Under California Civil Code Section 1798.83, also known as California’s “Shine the Light” law, California residents with whom we have an established business relationship are entitled to request and receive, free of charge, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses in the previous calendar year. To request a copy, please contact us at email@example.com. Please be aware that not all information sharing is covered by the “Shine the Light” law requirements and only information on covered sharing will be included in our response.
We do not knowingly collect or maintain personal information from any person under the age of thirteen. No parts of our Site are directed to or designed to attract anyone under the age of thirteen.