Onboarding starts when you call us for a quote. It consists of working with you to figure out the best plan for your needs. Once you sign, we work on getting the environment set up, acquiring brand assets, and other logistics.
Right away, we get started on that first round of work for you. You get a delivery date, and in the meantime, you can just sit back and relax. When it's done, we reach out to schedule a design walkthrough.
Iteration is the process of making rounds two, three, and so on. It's getting your feedback, making changes, and repeating until it's absolutely perfect.
When we hand off your project, we stick around to help manage the migration back to your team. We provide documentation and 1-on-1 training sessions for managing your project, plus other helpful benefits.
It depends on how many pages you have, and how complex each page is. An "average" page takes us 7 hours to design and develop. So if you have 5 "average" pages, that's 35 hours, so a little over a week. For the first draft, at least.
Unlimited. Most clients only need 3-4 rounds, anyway. We don't see any reason to put a cap on it.
Designs, if you have them. Branding, logos, any photos you'll need us to use are helpful too. The more info you give us, the faster you get your results.
When work is complete, we do two things. First, we transfer the project to your team. Second, we send you a "Handover Packet," which is basically an instruction manual for maintaining the website.
We communicate via email. It's the only channel that works for everybody. Every team uses a different app to communicate, whether it's Slack, Teams, Asana, Discord, you name it. Email, though, is universal. So it's just cleaner.
We handle this question on a case-by-case basis. It depends on how closely integrated with your team you need us to be. We prefer to avoid it when possible, but we acknowledge that sometimes it's simply easier.
Pick a time for a quick chat. See if you like our vibe.